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HiperWeb
The HiperWeb© Inventory and Work Order Management System, designed by Premier Systems Design supports the overall goals and objectives of utilities and municipalities. It is designed to support across-department functions (Workflow Integration) and produce results which support key performance indicators. The robust tools included in HiperWeb are designed to improve customer service, optimize performance, reduce cost and, improve efficiencies.
Because it is web-based, it is accessible to you anywhere you have an internet connection! The HiperWeb Toolbox includes:
CIS (Service Request and Service Orders)
– Work Orders
– Job Estimates
– Project Management
CMMS (Computerized Maintenance Management System)
– Preventive Maintenance Scheduling
– Corrective Maintenance Work Orders
– Financial Tracking of Asset Cost/Investment ratios
Inventory Management and Purchasing
– Requisitions
– On-line Quote functionality
– Vendor Management
– Multiple warehouse support
Stormwater and Hydrant Inspections
Ease of Use
Process is very intuitive
Dashboard setup gives user immediate visual overview of the active work orders they are responsible for. CSR, Administrative Support, or Director w/multiple dept. responsibility can view active WO’s for multiple depts.
Quick setup and implementation; you are up and running very quickly
No software has to be installed!
ECG provides strategic and technical services to communities with utility operations. Our services are designed to maximize the performance of their utilities and, to a greater extent, create successful communities with economic prosperity and opportunity. We provide services in operations, sales and marketing, business analysis, organizational development and economic development.
